Ayala Land’s vision of enhancing land and enriching lives for more Filipinos is anchored on the support and contribution of its stakeholders. The company engages with stakeholders to understand and address their concerns, gather feedback on the effectiveness of its solutions, and build strong relationships that drive long-term value creation.
Stakeholder engagement covers our business operations and supply chain. As early as the land acquisition or business development phase and throughout the project life cycle, project teams are tasked to assess affected communities of the locality where projects are located, including the identification of vulnerable groups (e.g., indigenous people, marginalized groups, senior citizens, youth sector, etc.) through rapid assessment or social impact assessment.
Stakeholders are categorized into distinct groups—including customers, employees, investors, suppliers, communities, regulators, and partners—with dedicated teams responsible for communication, engagement, and relationship management. Engagement methods include public consultation, surveys, seminars, town halls, internal and external communications, and structured feedback mechanisms. The table below further details the stakeholder issues, engagement methods, and frequency.
For employees, Ayala Land conducts regular engagement surveys, biannual and quarterly meetings with senior management, and group discussions to foster transparency and collaboration. Stakeholders and community members may also submit grievances or suggestions through formal channels, including the company’s Business Integrity Program, which ensures confidentiality and protection against retaliation. Learn more here. https://ayalaland.com/business-integrity-program
Insights from these engagements, including grievances, inform corporate policies and operational strategies, enabling continuous improvement of processes, products, and services in alignment with stakeholder expectations.
Engagement with Stakeholders on Public Policies
Ayala Land ensures consistency between its external engagement activities and environmental commitments through a structured yet practical approach guided by its governance framework. The company’s Sustainability Council, composed of senior leaders and chaired by the Chief Sustainability Officer (CSO), oversees all ESG-related engagements. This council reviews stakeholder feedback, policy positions, upcoming laws and regulations, and alignment with sustainability goals (i.e., Paris Agreement, Net Zero 2050, Circular Economy, etc.).
Engagements with policymakers, trade associations, and regulatory bodies are coordinated by the Compliance, Risk, and Sustainability Teams, who assess relevance to Ayala Land’s climate transition plan and SDG-aligned targets. Before any formal position is taken, this is reviewed against Ayala Land’s environmental policies and validated through internal ESG materiality assessments. Investor and shareholder feedback is collected through briefings, ESG surveys, and the Annual General Meeting, and is integrated into the planning for external engagements. The company also discloses its positions and progress through its Integrated Report, ESG disclosures, and sustainability website. To measure success, Ayala Land tracks key outcomes, including policy influence, ESG ratings, and stakeholder satisfaction. This process ensures that all external engagements reinforce Ayala Land’s environmental commitments and support its long-term transition strategy.
Policy Influence and Contributions
In 2024, the company made no contributions to or expenditures for political campaigns, political organizations, lobbyists, lobbying organizations, trade associations, or other tax-exempt groups.