Our unwavering commitment to the highest standards of corporate transparency remains a driving force behind our success. We acknowledge that long-term shareholder value is realized through sound business principles anchored on best practices and sustainable development, carried out within a solid governance framework

Ayala Land’s corporate governance practices are principally contained in our Articles of Incorporation and By-Laws, their amendments and our Manual of Corporate Governance. The Company is in full compliance with the code of corporate governance and all listing rules of the Philippine Stock Exchange (PSE) and regulations adopted by the Securities and Exchange Commission (SEC) and Philippine Dealing Exchange Corporation (PDEx).

Shareholder Value Creation

We seek to consistently improve the Company’s business fundamentals and prospects in order to deliver increasing value to our shareholders’ investments in the Company over time. Our strategies, business models and operating plans are all oriented towards the achievement of consistent progress in our operating and financial results and, therefore, the underlying determinants of firm value. Specific targets relating to key metrics such as growth, profitability, return on equity, asset efficiency and total shareholder return are set and incorporated into the management team’s Key Result Areas on a corporate, divisional and individual basis. These are approved, measured and tracked by the Board, and form the basis of management promotions, allocation of a performance-based cash bonus, and ESOWN grants. This process ensures optimal alignment of incentives between shareholders and management. Consistent with the company's announced 5-year plan, we are targeting a 50% dividend payout ratio by 2014, which we feel will be a sustainable level.

Accountability and Audit

The Audit and Risk Committee provides oversight to internal and external auditors.

Internal Audit

The Internal Audit Division (IAD), headed by Mr. Leovigildo D. Abot as Chief Audit Executive, reports to the Audit and Risk Committee of the Board. The IAD provides independent and objective assurance and advisory services to the Company. Through the Audit and Risk Committee, the IAD assists the Board in the discharge of its duties and responsibilities as provided for in the SEC’s 2009 Revised Code of Corporate Governance.

The IAD executed its audit activities for 2013 in accordance with the risk-based and process-focused audit approach. This approach is in accordance with the Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Auditing (Standards) and likewise complies with the SEC’s 2009 Revised Code of Corporate Governance.

The Company continues to improve the internal audit function by benchmarking against best practices.  For example, IAD implemented Control Self Assessments (CSA) in some business units using facilitated discussions and questionnaires (hybrid approach). CSA is a process through which internal control effectiveness is examined and assessed by the audit client (i.e. process owners) and validated by IAD.  The objective is to provide reasonable assurance that all business objectives of business units will be met through the process owners’ assessment of how well things work at their end.  Overall, we believe that the process resulted in more efficient and effective business processes through improved internal controls and increased employee morale. Moving forward, CSA will become regular audit projects by IAD to include all the other business units and processes.

External Quality Assurance Review

An external assessment opinion by Punongbayan & Araullo (P&A), a member firm within Grant Thornton International Ltd, in 2012 concluded that the Company’s internal audit activities generally conforms with the International Standards for the Professional Practice of Internal Auditing (ISPPIA) as issued by the Institute of Internal Auditors (IIA).

Internal Auditing Standard 1312 of the Institute of Internal Auditors (IIA) requires that external assessments be conducted by a qualified independent reviewer or review team from outside the Company at least once every five years.

Aside from compliance with IIA’s International Professional Practices Framework which includes the definition of Internal Auditing, the ISPPIA and the Code of Ethics, the EQAR covered the assessment of IAD’s compliance with its charter, plans, policies, procedures, practices, and applicable legislative and regulatory requirements; expectations of the IAD as expressed by stakeholders (includes the Board of Directors and Audit and Risk Committee, Senior Management and IAD’s auditees); integration of the IAD into the organization’s governance process, including the attendant relationships between and among the key groups involved in that process; tools and techniques employed by the IAD; mix of knowledge, experience, and disciplines within the staff, including staff focus on process improvement; and areas on which the IAD is able to add value to help improve the organization’s operations.

Independent Public Accountants

The principal accountant and external auditor of the Company is the accounting firm of SGV, with Ms. Jessie D. Cabaluna as the Partner-in-Charge for the 2013 audit year. The Company and its various subsidiaries and affiliates paid SGV a total of Php17.6 million and Php15.7 million (inclusive of VAT) for audit and audit-related fees in 2013 and 2012, respectively. No other fees have been paid for assurance and other related services for the past two years.

Risk Management

The Board and Management Team remain firmly committed to the effective management and mitigation of strategic, operational, financial and compliance-related risks throughout the organization. A key joint responsibility of the Board and the Management Team is to ensure the presence of adequate and effective organizational and procedural controls, supported by management information systems and a risk identification, mitigation, monitoring and reporting system.

Ethics and Integrity

Ayala Land has consistently affirmed its commitment and fidelity to its values and to doing things the right way.  We have established the Code of Ethical Behavior for all employees, the Code of Ethical Procurement Conduct for all those who influence the procurement process, as well as the Vendor’s Code of Ethics. Alongside all initiatives to promote good corporate governance, several enhancements were introduced by the Company, as recommend by IAD to promote a higher standard of quality and business integrity during the conduct of our business.

Conflict of Interest

The personal interest of directors, key officers and employees should never prevail over the interest of the Company. If an actual or potential conflict of interest should arise on the part of directors, it should be fully disclosed and the concerned director should not participate in the decision-making.

The IAD has aligned the policies on conflict of interest of Ayala Land with the subsidiaries and affiliates to facilitate a group-wide implementation.  The amended group-wide policy will continue to require strict compliance by all employees to file their Annual Business Interests and Related Party Disclosure forms with their respective Human Resources Division (HRD) which will then be submitted  for consolidation and filing. IAD will then review the disclosures and conduct audit to check compliance.

Whistle-blowing Policy

The Company has expanded the coverage of its whistle-blowing policy to include employees of Ayala Land’s subsidiaries, affiliates, agents, suppliers or vendors, customers, and the general public.  The amended and expanded policy defines conditions or concerns which can be reported by any individual or organization who becomes aware of or suspects any irregularities or misconduct by employees through secure channels. 

Business Integrity Channels

The Company’s business integrity channels are communication facilities that enable individuals to freely report fraud, violations of laws, rules and regulations, or misconduct to people of authority without fear of retaliation.  These secured channels provide concerned individuals all possible means to come forward and report their concerns either through electronic mail, telephone, fax, post mail, website or face-to-face discussions.

Ethics Committee

The Ethics Committee, which has a direct reporting line to the Audit and Risk Committee, shall be chaired by the Head of HRD and will be composed by selected members of the IAD,  Risk Management Division, and Ayala Group Legal Counsel.  The committee shall evaluate and resolve concerns received via the business integrity channels to ensure just and prompt resolution.

Vendor Audit

The IAD has likewise started implementing vendor audits accordance with the provision in the Vendor’s Code of Ethics. This is to ensure that vendors strictly comply with Company policies to prevent the occurrence of fraudulent activities.

Management of Stakeholder Relations

We believe that our long-term success rests on the support and contribution of different stakeholders, including our shareholders, customers, business partners, employees, the communities around our developments, the government, non-government organizations (NGOs) and the media.

Shareholders

• We are committed to disclosing timely, accurate and materially relevant information to our shareholders and the investing public about the Company.

• We place high importance to the Annual Stockholders’ Meeting (ASM) and its voting exercise to protect the rights and interests of all our shareholders.

• We have also established a shareholder communication program to address the various information requirements of the investing community on a daily basis.

Customers

• Our customers contribute significantly to the success of our Company.

• We are unrelenting towards further strengthening the trust and confidence of our customers by constantly ensuring on-time delivery of best-in-class products and services.

• We continuously sharpen customer focus and accountability and have considerably improved our service levels across all customer-facing units through dedicated service and relationship management teams.

Business Partners

• We strive to forge long term and mutually-beneficial relationships with our business partners through impartial dealings and adherence to the highest level of moral and ethical conduct.

• We acknowledge the rights of creditors as stakeholders and are committed to honoring our contracted financial obligations and any financial covenants these may contain.

• We present creditors with readily available information required to evaluate the Company’s credit standing.

• We also believe in granting equal opportunities to, and promoting fair and open competition among vendors and trade partners by encouraging the highest level of productivity, efficiency, quality and cost-competitiveness.

Employees

• We endeavor to establish a suitable environment for continuous learning and development for our people.

• We offer quality training opportunities and custom-fit courses under the Individual Development Plan (IDP) process that enable our employees to upgrade their skill-set and perform at optimum levels.

• These training modules cover business and technical knowledge, skill-building, values, ethics and corporate governance.

• We have also implemented a “Professionals-in-Development” (PID) program designed to systematically introduce and train new recruits of the organization.

Communities

• As a premier and responsible land and community developer, we are aware that our projects have a significant impact in the areas in which we operate.

• We are dedicated to improve the quality of life not only of our customers but also of the families and people in the communities that surround our developments and society as a whole.

• Details of our community engagement and the beneficiaries of our programs are discussed in the Community Stewardship section of this report, which start on page 74.

Government

• The Company is steadfast in its role in economic development and nation-building.

• We consistently work hand in hand with the government, both at the national and local levels, to address various environmental and social issues.

• We constantly seek to partner with the public sector in developing business solutions, initiatives, and infrastructure platforms that may serve as catalysts for social progress and contribute to raising the standard of living of people in the communities we serve and develop.

NGOS

• We team up with reputable NGOs and corporate foundations for their expertise in providing meaningful and effective engagement with the communities that we serve.

• We also make available additional resources to augment their capacity and capability to increase their contribution to society.

• We have lasting partnerships with established NGOs who assist us in addressing some of the needs of the communities surrounding our developments through livelihood programs and employment opportunities.

• We likewise coordinate with Ayala Foundation for the provision of educational grants to qualified students in public schools around the country.

Media

• We work closely with the media to properly disseminate timely and accurate news and information on the Company’s activities to the general public.

• We consider the media as partners in our open and transparent approach to communication.

• Our Corporate Communications Division engages the media on a regular basis through multiple channels such as media conferences, briefings, news releases, fact sheets, social gatherings, one-on-one meetings and through third-party consultants.

• We occasionally support media initiated causes and events that are aligned with our principles and advocacies.

Disclosure and Transparency

We are committed to the highest standards of disclosure, transparency and fairness in information dissemination. We provide the public with strategic, operating and financial information through adequate and timely disclosure filings submitted to the regulatory authorities such as the SEC, PSE and Philippine Dealing and Exchange Corporation (PDEx). Along with regular periodic reports, we disclose any and all material information about the Company that may have an impact on the Company’s valuation and therefore its stock price and the trading volume of its securities. All disclosures are immediately posted on our Investor Relations website and may be accessed through the following link: http://ir.ayalaland.com.ph/Disclosures/Current_Reports_(SEC_Form_17-C)/default.aspx

Analyst Briefings and Conferences

We address the various information requirements of the investing public through our Investor Communications and Compliance Division, which reports directly to the Chief Finance Officer (CFO). We conduct quarterly analyst briefings for both equity and credit analysts and communicate directly with institutional and individual investors through one-on-one meetings, conference calls and written communications such as electronic mail. Analysts and investors who are unable to attend our quarterly briefings in person are also invited to participate through a teleconference facility. We also have a continuing program of enhancing our Investor Relations website, which includes podcasts of our quarterly briefings. A playback facility on our website is available for three business days after each briefing.

Throughout the year, our CEO, CFO, Head of Investor Communications and Compliance, and other members of the Management Committee (where appropriate) make themselves available for meetings with institutional investors through pre-arranged company visits, teleconferences, analyst briefings and attendance in local and international investor conferences, corporate days and non-deal roadshows. In 2013, senior management met with institutional investors and fund managers in 24 conferences and corporate day events held in Manila, Singapore, Hong Kong, Kuala Lumpur, Tokyo, Sydney, London, Edinburgh, Paris, Frankfurt, Boston, San Francisco and New York.

Ownership Structure

We regularly disclose the top 100 holders of our common and preferred shares, the security ownership of beneficial owners having more than 5% of the Company’s total outstanding stock, and the shareholdings of members of the Board of Directors and key management officers in the Company. This information is submitted to the SEC, PSE and PDEx and made available to the general public on a quarterly basis through postings on our Investor Relations website and annually in the Definitive Information Statement sent to our shareholders. We also disclose the percentage of foreign ownership in the Company on a monthly basis.

As of December 31, 2013, total number of shares owned by the public amounted to 7,122,228,787 shares, equivalent to 50% of total outstanding shares.

Financial Reporting

The consolidated financial statements of the Group have been prepared in compliance with Philippine Financial Reporting Standards (PFRS). The accounting policies adopted in 2013 are consistent with those of the previous financial year, except for the implementation of new and amended PFRS which became effective January 1, 2013.

Dealings in Securities

We continue to strictly implement guidelines covering securities dealings to comply with existing government regulations.

Reporting of Transactions and Trading Black-outs

Any change in personal shareholdings in the Company of Directors and key officers resulting from open market transactions or the grant of shares from incentive-based schemes implemented by the Company are reported to the SEC, PSE and PDEx within specified deadlines. The Company strictly enforces, and monitors compliance with, its policy on insider trading which prohibits the buying or selling of Company securities during prescribed periods by covered persons which include members of the Board of Directors, all members of the Management Team, consultants, advisers, and other employees who have been made aware of undisclosed material information with respect to the Company and its operations. This restriction is expanded to include the immediate family members of the parties mentioned.

The trading black-outs cover 10 trading days before and three trading days after the date of disclosure of quarterly and annual financial results. For cases of nonstructured disclosure of other material information, the black-out covers three trading days before and after the date of disclosure. All members of the Company’s Management Team are required to submit an annual certification signifying that they have not transacted in the Company’s shares during any of the previous year’s trading black-out periods. This process of certification is conducted during the month of January of each year.

Insider Trading

We consistently enforce a policy encompassing share transactions in compliance with active government laws against insider trading. There has not been any case of insider trading involving company directors or management in the last five years.

Anti-Money Laundering

As a covered institution, the Company complies with all the rules, regulations and directives issued by the Bangko Sentral ng Pilipinas and its Anti-Money Laundering Council (AMLC). These cover general information and documentation requirements for customers, record-keeping standards, and the reporting of covered and/or suspicious transactions. We have an internal Anti-Money Laundering Compliance Committee that meets quarterly to review and discuss specific transactions (if any), possible changes in the regulatory environment, enhancements to documentation and front-liner training, and other issues. We cooperate fully with any investigation proceedings or request for documentation or information initiated by the AMLC. We also engage them regularly in productive discussions on how we can further enhance our participation in the prevention of money laundering activities.

Compliance Officer

Jaime E. Ysmael, who is our Chief Finance Officer and holds the position of Senior Vice President, is the Compliance Officer designated to ensure adherence with corporate governance best practices as well as compliance with all regulations that cover the Company.

Pamela Ann T. Perez, who is our Head for Investor Communications and Compliance Division, is our Deputy Compliance Officer.

Asia Pacific Real Estate Association

As a full member of the Asia Pacific Real Estate Association (APREA), Ayala Land is committed to promoting and preserving best industry practices in the region. To the extent applicable, most of the recommendations by APREA contained in the 2nd edition of its Best Practices Handbook under Market Disclosure, Accounting and Financial Reporting and Corporate Governance  categories that are also required under Philippine laws and conform with global accounting and reporting standards, are being adopted by Ayala Land.

Further, with respect to Corporate Governance, the Company has received multiple citations from various award-giving bodies in recognition of its adherence to the highest standards and practices.

To learn more about Ayala Land's Corporate Governance practices, you may click on the various sections found on the left side of this page.